In case you see a payment you don’t recognize with your Plum Debit Card, take immediate action by freezing your card. For detailed instructions on how to do this, press the button below.
As a next step, please check the following:
Is there any case you made this transaction in the past and forgot it?
Is there any possibility you have shared your card (or card details) with any of your friends or relatives?
Once your card is frozen, consider the following:
Memory Check: Could this be a transaction you made in the past and simply forgot
Card Sharing: Have you shared your card or card details with friends or family?
If the answer is no to both questions, please reach out to us.