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Plum Debit Card - Double Charge

I was charged twice for a transaction with my card

From 15 September 2026, the Plum Card will no longer be available as part of new subscriptions.

If you made a transaction with your Plum Debit Card and got charged twice, you should contact the merchant or the shop first to obtain a refund for the extra charge.

If the merchant refuses to provide you with a refund, for services/goods that were never provided, you should report this activity by reaching out to us.

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