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Why did I get an email asking for identity documents?
Why did I get an email asking for identity documents?
Yoan Jedrowiak avatar
Written by Yoan Jedrowiak
Updated over a week ago

There are limits to the amount of money that you can hold in, or withdraw from your Plum account.

As you near this threshold we’ll need to verify your identity in order to comply with the financial services Know Your Customer (KYC) process.

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