To change your first or last name in the app, you need to contact our Customer Success team. You will be asked to provide some relevant documentation, so keep reading to have the necessary documentation ready beforehand.
First Name
To change your first name, you will be asked to provide us with one of the following documents:
Valid passport
Driving license (full or provisional, both sides needed)
National ID cards (both sides needed)
Residence Permit
We accept pictures (not scans) or the original document. The picture of the document must be clear (easy to read), and all the corners should be visible.
Last Name
To change your last name, you will be asked to provide us with one of the following documents:
a certified divorce decree
a certified deed poll
a marriage certificate
We accept pictures (not scans) or the original document. The picture of the document must be clear (easy to read), and all the corners should be visible.