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Lifetime ISA - Terminal Illness
Updated over 2 months ago

In the unfortunate event you are diagnosed with a terminal illness and have less than 12 months to live, you can withdraw the full balance of your Lifetime ISA (LISA) without any penalties, regardless of your age.

Steps

  • Step 1: Open your Lifetime ISA account in the app

  • Step 2: Press the Withdrawal button

  • Step 3: Select Withdrawing for retirement or illness?

  • Step 4: Press Continue

  • Step 5: This will redirect you to our Customer Success team. Select the ticket type Lifetime ISA Withdrawals.

  • Step 6: Complete all the details and select as reason Terminal Illness.

  • Step 7: In the Documents field, you must provide us with medical evidence confirming that you have less than 12 months to live. This is typically a letter or certification from a doctor or healthcare professional.

  • Step 7: Press Create ticket.

  • Step 8: Our team will check your account for any potential issues and will get back to you with further instructions.

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