In case you want to close your Cash ISA it needs to be active for less than 15 calendar days. Otherwise, you can make it inactive.
Less than 15 calendar days:
If your Cash ISA is active for less than 15 calendar days, please follow the steps below:
Step 1: Fill out the cancellation form: Plum - Cash ISA Cancellation Form.pdf
Step 2: Send the form back to help@withplum.com
Our operations team will review the form and proceed with the cancellation. Please keep in mind that any money you have invested will be withdrawn back to your Primary Pocket.
In case you have closed your account completely and you want to reactivate it, you need to contact our Customer Success team.
More than 15 calendar days:
If your Cash ISA account is active for more than 15 calendar days, it means that you are not able to close it completely. However, you have the option to withdraw all the money and the Cash ISA will become inactive until you decide to invest again.
In case you have your Cash ISA inactive, you can reactivate it by depositing money in it.