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Travel Insurance - Coverage & Claims

Updated this week

Below, you can see the coverage that is offered by the Travel Insurance.

Worldwide Coverage

Travel worldwide with peace of mind for you and your family.

Medical Emergency

Up to £1,000,000, inc. £250 for emergency dental. Excess applies.

Family Coverage

Covers family if traveling together with policy holder (6 people max).

Baggage and Flight Delays

£40 per hour after 1 hour of waiting and £60 per hour after 4 hours.

Baggage and Cash Loss

Up to £1,500 on baggage and £500 on cash. Excess applies.

Cancellations

Up to £5,000 if your plans change unexpectedly.

Emergency Evacuation

Any emergency transport you might need is covered. No excess.

Accidents on Transport

Up to £250,000 if you're seriously injured while aboard a transport service.

Personal Liability

Up to £500,000 if you find yourself legally responsible for damage or injury.

Legal Expenses

Up to £10,000 towards any legal help you may need.

Please keep in mind that terms and conditions apply. The coverage is provided by our trusted partner Qover and you can see the coverage documentation here.


Claims

If you need to use your Travel Insurance or make a claim, simply open the Travel Insurance feature in the Plum app and tap Claim. You’ll be redirected to Qover’s claims portal, where you can submit your claim based on the issue you’re experiencing.

Before starting your claim, make sure you have your personal Policy ID ready (this is like the number of your insurance). You can find it directly within the Travel Insurance section of the app.

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