If you would like to withdraw your investments, you can do this through Plum.
If you would like to withdraw funds from your ISA or GIA, it takes around 3 working days for your fund to be sold and then a further 1 working day for the money to be transferred back to your bank account. It’s worth bearing in mind that if you withdraw on a weekend, the funds will take longer to be returned to your account. Because prices of funds fluctuate from day to day, it can be that the amount you receive is a little bit higher or lower than the amount you planned to withdraw.
This can have two reasons. Firstly, once you sell your investments it takes a day before our partner can actually sell the fund. This means it will be sold at tomorrow's price, which can be a little bit higher or lower than the price today. You can see this in your contracts, or your activity feed. Secondly, if you empty your account you will be charged the management fee for that month (0.15% of the value) over the amount you take out.
If you would like to withdraw funds from your RateSetter account, you can do this by typing 'cash out' in Messenger. To cash out your investment, Ratesetter need to look for funds in the market to match your loans. This means we need to wait until the money comes into the market or the borrower pays back the loan - whichever is faster! This process can take up to 4-5 working days. Please note that you can only have one active cash-out at any point in time.
If you cash out all your investments you may notice that the final amount is larger than what you requested. Congratulations! You've earned some interest 😁