How do rewards work?
Head to the Cashback section of the Plum app.
Click on the brand that you’d like to make a purchase with.
Complete a qualifying purchase by selecting the merchant and tapping through from the cashback page to the partner's website.
Once you’ve completed the purchase, head to the Pockets section in Plum app and you’ll see a Cashback pocket with your pending cashback (Terms and conditions apply)
What companies can I get rewards from with Plum?
Our launch brands include:
ASOS
Benefit Cosmetics
eBay
Groupon
Hotels.com
We’ll be adding more soon!
How long will it take to get the cash back?
It can take up to 90 days to receive your cashback. This is because some merchants have to wait for the purchase to clear e.g. ASOS has to wait for the refund window to pass.
What happens if I don’t receive my cash back?
If you don’t receive cashback it may be because you did not make the purchase through the Cashback section of the Plum app, or you may have violated the terms and conditions. You can check this with our Customer Support team via chat or email at help@withplum.com.
Will the money from the cash back go into my Plum account or bank account?
The money will go to a dedicated cashback pocket in your Plum account. Once the cashback has been paid into your Plum account you can withdraw it to your bank account.
Is there a limit on how many times I can get rewards?
So long as the offer is valid in the Plum app, you can continue to use it. 🤩