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What does the "invalid token" error mean?
What does the "invalid token" error mean?
Yoan Jedrowiak avatar
Written by Yoan Jedrowiak
Updated this week

When trying to log back into Plum after a long time, you might see this error.

This means that the email you are using is linked with a closed Plum account. Here are 2 things to consider:

  • Are you using the correct email when logging in? Your Plum account might be tied to another email address.


  • Have you previously closed your Plum account?

If you face any trouble with either of the above scenarios, you can reach out to our lovely support team through the in-app chat or via email at 😊

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