If you need help with anything related to your Plum account then the best way to reach us is:

  • By tapping on the chat head with Plum and then ‘help’ and ‘chat to human’ if using our app.

Alternatively, you can email us directly at help@withplum.com 📧

Our customer support team hours are 09.00–17.00 on weekdays and 10.00–16.00 on Saturdays and Sundays.

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