If you need help with anything related to your Plum account then the best way to reach us is:
By tapping on the chat head with Plum and then ‘help’ and ‘chat to human’ if using our app.
Alternatively, you can email us directly at help@withplum.com 📧
Our customer support team hours are 09.00–17.00 on weekdays and 10.00–16.00 on Saturdays and Sundays.